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PT EN
Procedures in case of a bomb threat
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A bomb threat is defined as a threat to detonate an explosive or incendiary device in order to cause damages. All bomb threats must be taken seriously.


Bomb threat via telephone

  • Remain calm.
  • Do not hang up unless your safety is at risk or you have been given the indication to do so.
  • Try to obtain and memorize the maximum amount of information possible:
    • Time of the call.
    • If the caller is a man or a woman.
    • Pronunciation.
    • Emotional state – aggressive, calm.
    • Background noise.
    • Location of the device.
  • Inform the command and control centre using the internal emergency number 253 60 10 10:
    • Of the nature of the emergency.
    • Provide all the information you gathered.​

If you receive a suspicious package

  • Handle the package carefully
  • Isolate the package immediately.
  • Do not open the package.
  • Inform the command and control centre using the internal emergency number 253 60 10 10.

Identify a suspicious package

  • A package that is lacking a return address.
  • A package with a strange odour.
  • A package emitting strange sounds.
  • A package that has stains.
  • An unexpected delivery.​

If you find a suspicious package

  • Do not touch, manipulate, move, cover, isolate or open the object.
  • Keep a safe distance.
  • Inform the command and control centre using the internal emergency number 253 60 10 10.​
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