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Procedures in case of a medical emergency
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An injury or a serious illness presents an immediate risk to the live of a person or their long-term health.​

Haemorrhage

 • Ask the person to apply pressure on the wound for 5-10 minutes using a clean cloth or a paper towel. If the person is incapable of applying pressure, help them. 

  • If the haemorrhage is not stemmed, call 112 and inform the operator: 
    • Of the nature of the emergency.
    • Of your location – building, floor and room. 
    • Of the number of people with you/present.
    • Of the number of people injured and the type of injuries. 

• Lay down the person.  

• Inform the command and control centre using the internal emergency number 253 60 10 10.

• Wait with the person until help arrives. 


Chemical Burns

• If you are certain that the chemical will not react with the water, wash the body part affected thoroughly with clean running water for 15 minutes. 

• Remove any contaminated clothes or jewels.  

  •  Call 112 if your eyes, hands, feet or face have burns, or if after washing it with water it continues to hurt or you feel a burning sensation, and tell the operator: 
    • Of the nature of the emergency.
    • Of your location – building, floor and room. 
    • Of the number of people with you/present.
    • Of the number of people injured and the type of injuries. 

• Inform the command and control centre using the internal emergency number 253 60 10 10. 


Thermal Burns

•   First degree burns cause skin redness and pain. It can be treated with compresses or cold water. 

  • Call 112 if the burn causes: 
    • Intense pain.
    • Formation of blisters.
    • If your hands, feet, face and eyes have been burned. 

And inform the operator:

    • Of the nature of the emergency. 
    • Of your location – building, floor and room. 
    • Of the number of people with you/present. 
    • Of the number of people injured and the type of injuries.  

• Inform the command and control centre using the internal emergency number 253 60 10 10. 


Electrical shock

•   If the person can cough, talk or breathe normally do not intervene. Stay near the person, encourage them to cough and be prepared to help them if their condition deteriorates. 

  • If the person is conscious but cannot cough, talk or breath normally call 112 and inform the operator:
    • Of the nature of the emergency. 
    • Of your location – building, floor and room.  
    • Of the number of people injured and the type of injuries.  

• Inform the command and control centre using the internal emergency number 253 60 10 10. 


Heart attack

  • If the person has persistent chest pain or inexplicable isolated discomfort in their arms, neck, back or stomach, call 112 immediately and inform the operator: 
    • Of the nature of the emergency. 
    • Of your location – building, floor and room.   

• Inform the command and control centre using the internal emergency number 253 60 10 10. 

•  Make sure the person is in a comfortable position while you wait for medical assistance. 


Unconscious person

  • Call 112 immediately and inform the operator: 
    • Of the nature of the emergency. 
    • Of your location – building, floor and room.  
    • Of the number of people injured and the type of injuries.  

• Inform the command and control centre using the internal emergency number 253 60 10 10. 

•   If you have Basic Life Support training, act in accordance with its procedures. 


First-aid kit

All the buildings at UMinho have a first-aid kit that contains the following products:

  • 1 package of sterile gauze (20 x 20 cm).
  • 1 iodopovidone antiseptic solution bottle (125 ml).
  • 1 hydrogen peroxide bottle (250 ml).
  • 1 physiological saline bottle (5 ml).
  • 1 package of absorbent cotton wool (25 gr).
  • 1 adhesive plaster (5 x 2,7 cm).
  • 1 pair of scissors.
  • 2 pair of sterile gloves.
  • 1 roller bandage (5 m x 10 cm).
  • 1 tourniquet
  • 1 package of waterproof adhesive bandages (10 units).
  • 1 instant cold pack.
  • 1 sanitary disposal bag.
  • 1 first aid guide

The four hundred first-aid kits distributed around UMinho's facilities are subjected to periodical inspections.  

In case you are aware that one of the first-aid kits is damaged, please contact us at hst@uminho.pt.​

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